EarthLink: a buyer's guide
Everything you need to know about EarthLink — coverage footprint, equipment, installation, and how pricing actually works after the promo.
About EarthLink
Believe it or not, there are as many ways to connect to the internet as there are players on a basketball team. EarthLink primarily provides DSL and fiber to households across 50 states. That means that if it’s the right fit, there’s a good shot you can be a part of team EarthLink.
Why pick EarthLink?
Why pick EarthLink over the alternatives? It depends on what's serviceable at your address and what you're optimizing for. EarthLink runs a 5g network, which means strong speeds and reliability where the infrastructure exists. The pros and cons section on this page summarizes real customer feedback. Before you sign up, always run an availability check at your ZIP — even nationwide carriers don't reach every address.
EarthLink equipment & modems
EarthLink provides the modem and Wi-Fi equipment needed for service in most plans. Some plans include the equipment fee in the monthly price; others charge a $10-15/mo rental. You can typically buy your own compatible modem to avoid rental fees — check EarthLink's approved-device list. Self-installation kits are standard for non-fiber plans and ship in 3-5 business days.
Installing EarthLink
EarthLink installation depends on the plan. Cable, DSL, and fixed-wireless plans usually offer self-install kits — connect the modem yourself in 15 minutes. Fiber plans typically require a professional technician visit (2-4 hour window) for the optical network terminal install. 5G home internet is fully self-install. Same-week appointments are usually available; same-day in major metros.
EarthLink pricing & fees
EarthLink pricing follows the industry pattern: a 12-month promotional rate, then a higher regular rate. Add equipment rental ($10-15/mo) if not included, and any local franchise fees. Bundles with TV or mobile can save $20-40/mo. Watch for: hidden installation fees on professional installs, early termination penalties on contracts, and price hikes after promo period. Always confirm the final post-promo price before signing.